1. Please select your reported issue.


2. Damaged Footpath

2. Pot Hole

2. Barking Dog

2. Replacement Bin

2. Found sharps in public?

2. Street tree maintenance

To report a broken water main or leaking pipe call 1300 650 511.

If you've found a sharp that does not belong to you, do not touch it. 

Please complete the form below, or call our Customer Service Team on 02 6393 8500 during business hours. 

For urgent situations, contact the NSW Needle Clean Up Hotline on 1800 633 353 immediately.

Please report faulty street lights directly with Essential Energy.

Information about barking dog complaints

If you wish to make a complaint about a dog barking in your neighbourhood, you must provide your name, address and contact details, however the council ranger will investigate the matter confidentially.
Please keep in mind that, to be fair to all concerned, complaints about barking dogs may take some time to resolve. Once the council makes contact with the dog’s owner, they must be given time to make changes to solve the problem.

Once you have made a complaint, it is also an important part of the process that you may have to let the council know again if the problem has not been solved, by lodging further complaints after reasonable periods of time.

So that you can understand this process in more detail, you can download this Barking Dogs In Your Neighbourhood which contains more information about what to expect when making a complaint, and how long it might take to resolve.

If your request is urgent, or you've noticed a potential danger or health risk, don’t use this online form. Instead, telephone the Council’s 24 hour hotline on: 1300 650 511.


3. Contact Details


4. Additional Information

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Orange City Council is responsible for all trees on public land including those along the nature strip.  You should not remove or try to prune street trees yourself. Council’s trained Arborists will assess the tree and determine the priority of the work requested. This form is not to be used to report issues with trees on private land, which are the responsibilty of the property owner.